Terms and conditions

Terms of Service

Last updated: January 30, 2025

Throughout the site, the terms "we," "us," and "our" refer to CloudyCare, including all information, tools, and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these terms.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You must not transmit any viruses, malware, or destructive code.
Failure to comply with any part of these terms will result in immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks, and
(b) changes to meet technical requirements of connecting networks or devices.
Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service without express written permission.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decision-making.

This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify content at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We are not liable for any price change, suspension, or discontinuation of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These may have limited quantities and can only be returned or exchanged according to our Returns Policy.

We strive to display accurate colors and images of our products, but we cannot guarantee that your screen’s display of any color will be exact.

We reserve the right to:

  • Limit sales of our products or services on a case-by-case basis
  • Modify product descriptions and pricing at any time
  • Discontinue any product at any time

We do not warrant that the quality of any products, services, or information will meet your expectations or that any errors will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may limit or cancel orders at our discretion, including those placed by the same customer account, credit card, billing, or shipping address.

In the event of a modification or cancellation, we may attempt to notify you using the provided contact details.

You agree to provide current, complete, and accurate purchase and account information for all transactions.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, but we neither monitor nor control them. You acknowledge that we provide access to such tools "as is" and "as available" without any warranties or liability.

Any use of optional third-party tools is at your own risk.


SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services available through our Service may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for their content or accuracy. Your interactions with third-party websites are at your own risk.


SECTION 9 – COMMENTS, FEEDBACK, AND OTHER USER SUBMISSIONS

By submitting feedback or content to us, you grant us permission to modify, copy, publish, distribute, and use such submissions without restriction.

We may, but have no obligation to, monitor, edit, or remove content that we deem unlawful, offensive, or otherwise inappropriate.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors or inaccuracies in product descriptions, pricing, promotions, offers, or availability. We reserve the right to correct any errors and update information at any time.


SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for unlawful activities, harassment, fraud, spamming, or other harmful purposes. We reserve the right to terminate your access for violating these terms.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

Your use of the Service is at your sole risk. The Service and all products are provided "as is" and "as available" without warranties of any kind.

In no case shall CloudyCare, its employees, affiliates, or service providers be liable for any damages resulting from your use of our Service or products.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold CloudyCare and its affiliates harmless from any claims due to your breach of these terms.


SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision shall still be enforced to the fullest extent permitted by law.


SECTION 16 - TERMINATION

These Terms of Service remain in effect until terminated by either party. If you fail to comply with these terms, we may terminate your access without notice.


SECTION 17 - GOVERNING LAW

These Terms of Service are governed by and construed under the laws of the United Kingdom.


SECTION 18 - CONTACT INFORMATION

For any questions about these Terms of Service, contact us at:

📧 Email: cloudycaremail@gmail.com
Business Hours: Monday - Friday, 09:00-17:00